Well, it is called the service desk. She probably thought they'd do her laundry for her, too.
Girl: Do you, like, have hair elastics here?
Librarian: No, but we have regular elastics. Is that okay?
Girl: Um, well yeah, I guess.
Librarian: (to other librarian) Did she really think we had hair elastics for students at the service desk?
-- Taylor Service Desk, overheard by RGB